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Product Support / Resource Files for GLD
The Current Shipping Version of GLD is: GLD2010
GLD is currently providing technical support for users with Versions GLD2009 and GLD2010. Prior versions (5.x, 3.x, 2.x) are no longer eligible for technical support. Please consider updating your product as the current version is significantly improved in terms of functionality and performance with current OS.
GLD General Support
Sometimes our FAQ's will resolve your questions.
OEM Edition Geothermal Design Suite Customers
Support and upgrade information for the OEM Edition may be found in the OEM area.Downloads may be found Here.
This is NOT for the Commercial or Residential versions of GLD. Generally, support answers in any area of the site will apply to the OEM or GLD versions.
2010 Upgrading Instructions
For instructions on upgrading your copy of GLD, click on the link below.
Note: Upgrades between versions are not all free. Please contact sales@groundloopdesign.com for pricing from different versions to current level.
Upgrading Instructions from earlier version to GLD2010
GLD2010 Manuals - Downloads
These files contain the complete version 2010 user manuals in Adobe™ PDF format.
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GLD 2010 Commercial User Manual (For Commercial Premier or Professional) Getting Started Guide |
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GLD2010 Residential User Manual (All 2010 Versions) Getting Started Guide |
GLD - Previous Version User Manuals for Commercial and Residential Versions
These files contains the documentation in Adobe™ PDF format.
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GLD 2009 Commercial User Manual (For Commercial or Premier Financial) GLD 2009 Commercial Getting Started Guide (For Commercial or Premier Financial) |
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GLD 2009 Residential User Manual (For Residential Version) GLD 2009 Residential Getting Started Guide (For Residential Version) |
GLD v. 5.x Getting Started Guide
GLD v 5.x Getting Started Guide v. 5.0 - Korean
GLD - Previous Version Downloads
The current version of Ground Loop Design software is GLD2010. In the event that you have a previous version for which you need the original setup file, you may obtain them here.
Download Adobe Acrobat™ Reader
In order to view the GLD manual and tutorials, you will need to have the Acrobat reader installed on your machine. Follow the link below to obtain this tool.
Download Adobe Acrobat™ Reader
Support for previous versions
Click here for support/resource files for older versions
Software Updates
Click here for latest software updates.
